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Channel: digital retail Archives - Technology and Operations Management
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Pie in the Sky: can Africa help UPS in the Game of Drones?

In the past years, heightened customer expectations on e-commerce on-demand delivery combined with robotics innovations gave rise to futuristic possibilities of parcel delivery by drones, causing a...

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Checking Out Should Feel Like You’re Stealing

Brick and mortar retail is in trouble. With the emergence of ecommerce, stiff competition, and an increasingly fragmented market, it’s no surprise that this industry has undergone drastic declines....

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Staying Ahead of the Curve: How Nordstrom’s Supply Chain Evolves with...

The retail shopping experience is evolving at a fast clip. Omni-channel retailing is now a way of life. “Typical apparel consumers shop a brand, not a channel. They want the merchandise where they want...

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All Digital at ALDI: Fast Times in Supermarket Tech

ALDI, a German-based, global deep-discount grocery retailer, finds itself in the crosshairs of the steady march of digital innovation. The singular focus of the firm to-date has been to deliver “the...

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Smarter e-shopping with The North Face and Watson

“Hi! Can I help you shop for a jacket today?” This was no an ordinary sales assistant greeting me at the store. It was Expert Personal Shopper, a robot by The North Face that would help me choose “the...

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Extreme Makeover Home Edition: Wayfair Optimizes Your Home Décor Shopping...

Though many shoppers view Wayfair as “that online furniture store,” Wayfair identifies as a technology company that “reinvents the way people shop for their homes.”[1] In an information-abundant age,...

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Shazam for Clothing – Making ‘Inspiration to Purchase’ Possible

Visual Inspiration that pushes your intent to purchase fashion is everywhere – From a beautiful summer dress spotted on your favourite blogger on Instagram to the perfect pair of leather boots on the...

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Maison Me-chine

Machine learning has become Maison Me’s key differentiator in the crowded e-commerce space. Epytom Inc., creator of the Maison Me platform, saw unmet needs in the online clothing marketplace. Founder...

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How Alibaba leverage machine learning to disrupt retail and create pathway to...

Alibaba at the early stage Founded in 1999, with a mission to make it easy to do business anywhere by leveraging innovation and technology, Alibaba created an online B2B marketplace platform...

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Sephora and Artificial Intelligence: What does the future of beauty look like?

At the 2018 World Retail Congress, Sephora was named Retailer of the Year for 2017. [1] How has Sephora been able to grow its retail presence during a time when retail as an industry is declining? One...

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